A Front Desk Agent is the initial point of interaction for guests at a lodging establishment. They are responsible for delivering excellent customer support, handling check-ins and check-outs, and resolving guest requests. Furthermore, they often perform tasks such as answering phone calls, reserving rooms, and providing details about the property
A Front Desk Agent is the initial point of interaction for guests at a hotel. They are responsible for offering excellent customer support, handling check-ins and check-outs, and addressing guest requests. Moreover, they often conduct tasks such as responding to phone calls, booking rooms, and providing facts about the property and its amenities.
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